FAQs
Frequently Asked Questions
At MHH, we are committed to providing you with exceptional products and service. Shop with confidence and elevate your style with our exquisite Moissanite Hip Hop Jewelry collection.
Placing an order at MoissaniteHipHopJewelry.com is fast and easy. Our website is accessible 24/7, allowing you to conveniently browse and select your desired items.
Please note that all orders are made to order. We kindly ask for your patience as we create your unique pieces, which typically takes 3 to 5 weeks.
Shipping times may vary depending on your location, as we ship worldwide from different fulfillment centers. On average, you can expect your order to arrive within 3 to 8 working days.
Once an order is placed, we are unable to cancel it as it is likely already being processed or prepared for shipment. We apologize for any inconvenience this may cause. Our commitment to prompt service means we strive to get your orders out as quickly as possible.
If there is an issue with your order, such as a defective product, incorrect order, or damage, please contact us within 24 hours of receiving your order. Our customer service team will review your case and, if approved, provide instructions for a replacement. Please refrain from returning anything before we review the case. Kindly note that MHH reserves the right to deny any return request. You will be responsible for the shipping costs associated with returning the item.
We offer a variety of convenient payment options, including Paypal, Credit Cards (Visa, MasterCard, Discover, and American Express), and Debit Cards.
Absolutely! At MHH, we prioritize the security of your private information. Rest assured that we utilize state-of-the-art secure servers to safeguard your data.
Without a doubt! MHH has earned its reputation as the most respected Hip Hop Jewelry company. With hundreds of thousands of satisfied customers worldwide, you can trust the legitimacy of MHH.